Once you choose to work with The Bunch Real Estate Group, here is what to expect – Who is On Duty and When
As a client, you will have VIP access to our team. That means we want to hear from you if you have any questions, comments, needs or concerns. Real estate sales is one of the most “over-promised” and “under-delivered” industries. We get that. So, when it comes to being available for you we are going to our absolute best. We feel like you deserve that!
A Typical Week
A typical week for us has week days split between marketing in the mornings and appointments in the afternoons. Hopefully the enunciation makes that easy to remember: Mornings = Marketing, Afternoons = Appointments. Mornings are filled with outbound calls and correspondence for our listings to make sure we are getting them in front of as many buyers as possible. Michael handles this personally. Mornings also include research projects for our Buyer clients. Afternoons get booked with appointments with clients and future clients. Saturdays are worked by appointment and could be booked out a week or so in advance. Sunday mornings we are closed and Sunday afternoons may very well be filled with hosting Open Houses. Then, on Monday we regroup and do it all over again. Here is an introduction to our full team.
I hired Michael Bunch. When can I talk to him?
The whole reason we have a team is so our clients can have access to a human being when Michael happens to be unavailable. This means that Monday – Friday you will be talking to our COO, Tracy Bunch, in the mornings because Michael is on the phone constantly up until about 11:00 am each day. If you are a seller this should be awesome news! If you are a buyer this should also be awesome news because your market research and/or viewing appointments are most likely being handled. Most of our “emergencies” involve offers and Tracy is well versed in how to keep those moving along. We have yet to run into a morning issue that Tracy can’t handle OR that is so urgent it can’t wait until 11:30am. After that, Michael jumps on whatever client needs have arisen. Feel free to leave a message – we will be back in touch sometime between 11:30 and 1:00pm.
All of our clients have access to Michael’s cell number and can reach out anytime. We are committed to being present wherever we are though. So, when we are with a client we will not be fielding texts and calls. Once the appointment is over, messages and voicemails from clients like you are the first to get a response. If you are interested, below is what Michael’s typical calendar looks like.
After Hours
Real estate is definitely NOT a 9:00am to 5:00pm job. Of course we work in the blue zone (above). We are constantly working to add talented team members behind the scenes to maintain the highest level of service we can muster. We may not be able to compete with Amazon and Zappos by being available 24/7. But we will be able to outperform most real estate agents in our industry. Give us a try! We love to please people.
